Shipping policy
At Qurratulain Apparel, we are committed to ensuring your orders are delivered in a timely and secure manner. Please review our shipping policy below for more information about shipping times, costs, and procedures.
- Processing Time Orders are processed within 7-10 days after payment has been confirmed. Please note that orders are not processed or shipped on weekends or holidays. Due to unforeseen circumstances your delivery time may vary.
- Shipping Rates and Delivery Times Shipping costs and delivery times are calculated at checkout based on your location and the shipping method chosen.
- We offer the following shipping options:
- Domestic Shipping: Delivery times vary depending on destination, typically 7-10 business days.
- International Shipping: Delivery times vary depending on destination, typically 15-30 business days.
Please note that delivery times are estimates and may vary due to external factors such as customs clearance, local postal service delays, or other unexpected issues.
- International Shipping We are pleased to offer international shipping to select countries. Shipping rates will vary depending on the destination, and any customs duties or import taxes are the responsibility of the customer.
- Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking number. You can track your shipment through the carrier’s website using the provided tracking information.
- Delivery Issues If you experience any issues with the delivery of your order, such as delayed or missing packages, please contact our customer service team at apparelbyqurratulain@gmail.com. While we are not responsible for delays caused by the shipping carrier, we will do our best to assist you in resolving any issues.
- Incorrect Shipping Information It is the customer’s responsibility to provide accurate shipping details at checkout. If you realize that you have entered incorrect shipping information, please contact us immediately at apparelbyqurratulain@gmail.com. We will do our best to update the address before the order is shipped, but we cannot guarantee changes once the package is dispatched.
- Lost or Stolen Packages We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier. Please ensure that you provide a secure delivery address. If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.
- Changes to Shipping Policy We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page, and it is your responsibility to review the policy before making a purchase.
Contact Us For any questions or concerns regarding our shipping policy, please contact us at apparelbyqurratulain@gmail.com